Tesco web site and app disrupted following ‘try to intervene with our methods’ | UK Information

Customers of the Tesco web site and app are experiencing disruption following an “try to intervene” with the system, the retail large has stated.

The web site and app have been hit with outages since yesterday morning, that means prospects can’t place orders.

Customers are given an error message once they attempt to entry the grocery aspect of the web site or use the search bar to lookup merchandise.

Clients have additionally reported being unable to entry and edit their orders.

It’s unclear how widespread the problems are or what number of prospects have been impacted.

A Tesco spokesperson stated: “Since yesterday, we have been experiencing disruption to our on-line grocery web site and app.

“An try was made to intervene with our methods which has precipitated issues with the search operate on the location.

“We’re working onerous to totally restore all companies and apologise for the inconvenience.

“There isn’t any motive to consider that this situation impacts buyer information and we proceed to take ongoing motion to verify all information stays secure.”

Tesco first referenced the problem on Saturday, saying there was an “situation” and that they have been “working onerous to get issues again up and working”.

Sunday was the primary time they talked about a interference try as being behind the issue.

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